App / Mobile
Every term you encounter — from RTP and volatility on the slots floor to Asian handicap on the sportsbook and KYC in your account — is defined here in plain language. Use this page to move faster through the lobby, read your transaction history clearly, and understand what each game condition actually means before you act.
The lobby organizes content by category, so the terms you need shift depending on which section you are in. Slot rooms surface mechanics terms like payline and volatility. The sportsbook uses odds and handicap language. Your account dashboard shows wallet and verification terms. Knowing which family a term belongs to tells you exactly where to look when you see it.
Terms like RTP, payline, volatility, bonus round and multiplier appear on the slot detail screen and in the live table information panel. They describe how a game pays and how often, not what you will receive in any single session.
Asian handicap, over/under, decimal odds and rollover appear on the sportsbook pages covering basketball, boxing and Mobile Legends esports. Each describes how a market is priced or how a wager condition is structured before settlement.
E-wallet, deposit, withdrawal, InstaPay and Bank Transfer are the terms shown on the cashier screen and in your transaction log. Maya, GrabPay and Bank Transfer are the verified payment rails; the cashier screen shows the current options at the time you transact.
KYC, rollover, turnover and account status appear in your profile and in the conditions attached to any active account feature. Completing KYC means submitting the identity documents listed on the verification page inside your account.
These are the six terms you will encounter most often across the slot lobby and live casino sections. Each definition below reflects standard industry usage as it applies to the games available here.
RTP stands for Return to Player. It is the percentage of total wagers a game is designed to return over a very large number of rounds. It is a long-run statistical measure, not a session promise. Where the game or studio exposes this figure, it appears on the game detail screen.
House edge is the mathematical advantage the game holds over the player across all possible outcomes. It is the inverse of RTP in slots, and it is expressed differently in table games. A lower house edge means the game returns proportionally more to the player over time.
Volatility describes how a slot distributes its prize rounds. High volatility means larger prizes hit less frequently. Low volatility means smaller prizes come up more often. The volatility level for a title is shown on the game information panel where the studio makes it available.
A wager or turnover requirement is the total bet amount you must complete before a conditional balance can be withdrawn. The specific amount and qualifying games are listed in your account dashboard under the relevant account condition, not in this glossary.
Jackpot is a slot game's top prize, reached by hitting a specific symbol combination or entering a dedicated prize feature. It is a game mechanic term. The jackpot value and trigger conditions for any title are shown on that game's own information screen.
A live dealer is a human host who runs a table game — baccarat, roulette or blackjack — via a video stream. You place bets on the digital interface while the dealer handles physical cards or a wheel in real time. Classic Baccarat Live uses this format.
These six terms come up on the sportsbook, cashier and account verification screens. They describe conditions and processes rather than game mechanics, so understanding them helps you navigate your account more clearly.
Asian handicap removes the draw outcome by giving one team a fractional or whole goal advantage before the match starts. It is common in basketball and football markets. The handicap line for each fixture is shown on the sportsbook market page at the time of placing the wager.
Over/under is a market where you bet on whether a combined score or statistic will finish above or below a set number. In PBA and NBA basketball betting, the total points line is the most common version. The line is set by the sportsbook and shown per fixture.
Rollover is the number of times a credited balance must be wagered before it qualifies for withdrawal. For example, if the rollover is 5x on a 100-peso credit, you must wager 500 pesos in qualifying games. The exact terms are shown in your account dashboard after login.
An e-wallet is a digital account that holds funds and processes transfers without a physical bank card. Maya and GrabPay are e-wallets accepted on the cashier screen. You link your e-wallet to the casino account through the deposit or withdrawal flow shown in the cashier.
KYC stands for Know Your Customer. It is the identity verification process required before a withdrawal can be processed. You submit a government-issued ID and proof of account ownership through the verification page inside your account. The required documents are listed there.
Decimal odds express the total return per unit staked, including the original stake. Odds of 2. 50 on a 100-peso wager return 250 pesos if the selection wins. The sportsbook displays decimal odds by default; the format can be checked on the sportsbook settings screen.
Seeing a term in isolation is one thing — understanding how it shapes a decision in the lobby is more useful. When you open Bingo Golden Ball, the game detail panel shows the prize tiers and how the bonus round triggers, giving you the volatility context before you start. In the sportsbook, the Asian handicap line on a PBA game tells you which team is favored and by how much, so your over/under reading sits alongside that context. For Limbo Crash, the multiplier is visible on screen as the round runs, and the RTP figure appears in the game information where CQ9 has published it.
The game detail panel for Bingo Golden Ball shows prize tier distribution. High-tier prizes trigger less often than smaller line prizes — that gap is what volatility describes. Check the panel before choosing your stake level.
The sportsbook lists the handicap line per fixture on the game row. For a PBA match, a -3. 5 handicap means the favored team must win by four or more points for the bet to settle in your favor.
In Limbo Crash, the multiplier climbs from 1. 00 as the round runs. You set a cash-out target in advance; if the round ends before reaching it, the wager does not return. The multiplier figure is the core mechanic, not a promise.
When you request a withdrawal to Maya or Bank Transfer for the first time, the cashier screen prompts you to complete KYC. The verification page lists the accepted documents and the submission steps — follow those exactly.
If a definition here does not resolve what you are seeing on screen, the support routes below connect you directly to the account team. Bring the specific term and the screen or feature where you encountered it — that context speeds up the response.
The live chat button is visible inside your account once you are logged in. Use it to ask about a specific term, a cashier label or a condition shown in your dashboard. Share the exact wording you see on screen for the fastest answer.
For detailed questions about KYC documents, rollover calculations or account conditions, email support gives you a written record of the answer. The contact address is on the support page; include your account ID and the term or condition in question.
Many term-specific details — rollover progress, active conditions, wallet verification status — are shown directly in your account dashboard after login. Check there first before escalating to live chat or email, as the current state is always displayed in real time.
Knowing what RTP, volatility and KYC actually mean changes how you move through the lobby. Instead of skipping the game information panel, you read the volatility label and pick a game that matches how you want to play. Instead of delaying a first withdrawal, you complete KYC on the verification page the moment you set up the account.
These questions cover how the terms in this glossary connect to actual features and flows inside the platform — distinct from the definitions themselves.
Open the slot's detail screen inside the lobby. Where the studio — JDB, Spadegaming, CQ9 or Bigtime Gaming — has published the RTP figure, it appears in the game information panel. Not all titles expose this figure; the panel shows what the studio has made available.
Log in and open the account dashboard. The current rollover balance and progress toward the withdrawal threshold are shown there. The dashboard updates in real time as qualifying wagers are recorded, so check it directly rather than estimating from memory.
Deposit, withdrawal and e-wallet match the cashier labels exactly. Maya and GrabPay are listed under e-wallet options; Bank Transfer appears as its own rail. The cashier screen shows which options are currently active for your account at the time you transact.
The accepted document types are listed on the verification page inside your account. Open that page after login and follow the instructions shown there. Submitting documents through the verification page is the required path before any withdrawal can be processed.
The sportsbook displays decimal odds by default. For PBA basketball, NBA and boxing markets, the decimal format shows your total return per peso staked including the original wager. Check the sportsbook settings screen if you want to confirm the display format for your session.
Open the game and look for the information or paytable panel — usually accessed through an icon on the game screen. The bonus round trigger conditions, including required symbols or scatter counts, are described there by the studio that built the title.